Tracking Information

Tracking your Order is Easier Than Ever. Please CLICK the link below and enter your ORDER Number and eMail Address on the tracking fields

https://www.skootdog.com/apps/trackingmore

Also, see the Most Frequent Q&A

-WHEN WILL MY ITEMS BE SHIPPED? 

99% of orders leave the warehouse within 24-48 hours of payment. (Remember that Saturday and Sunday are not shipping days). 

 

-WHEN WILL MY PACKAGE BE DELIVERED?

Our free shipment is 7-10 BUSINESS days. If you paid for Priority Shipping, normal delivery is 2-3 business days.

The USPS has announced that, due to a reduction in domestic transport availability, shipments may require more time to be delivered (additional 1 to 2 days). These changes to domestic mail class delivery times went into effect April 17, 2020.

As the situation evolves, we hope delivery times will go back to normal.

 International delivery that usually takes about 15–20 business days, may take 30-45 business days.

 

-WHERE ARE MY ITEMS COMING FROM?

We have TWO fulfillment warehouses in the US. Your order will come either from Baltimore, MD or from Mansfield, TX

 

-CAN I MODIFY MY ORDER?

Please make sure you are giving us your head measurement. Also, monitor your cell phone for text messages in regards your order or further clarifications. Text any questions to 817-276-9090 and include your name and order number.

 

-WHERE ELSE DO WE SHIP?

We ship to more than 200 countries, including all the United States, Canada, Australia, New Zealand, United Kingdom, France, Spain, Germany, Netherlands, Belgium, Switzerland, Poland, Mexico, Brazil, United Arab Emirates, South Africa, etc.

 

Have more questions? Just give us a call at 817-478-0497